Policies

Adults Only

Guests must be 18 years and over to stay at the hotel.

Arrival and Departure

Check-in time: 3:00 p.m.
Check-out time: 12:00 p.m.

Early Departure: In case of an early departure, full payment for the original number of confirmed room nights is required.

Room Charges

Prepayment Policy: A credit card is required to guarantee the reservation. It will be charged with the corresponding advance deposit.

Room capacity: Rooms have a maximum capacity of two guests. Third person extra charge per night is $2,600 MXN including taxes and fees. A third person is allowed only in Ocean View Double and Terrace Ocean View Double rooms, sharing the existing bedding.

Service charges: 15%
Food and beverage tax: 16%
Suggested food and beverage gratuity: 15%

Food and beverage policy: Government Sanitation Laws and Hotel Rules prohibit any type of food and beverages not previously screened and inspected when entering the property. For this reason, we regret that, during your stay, bringing in your own food and beverages is not permitted. Any consumable goods brought into the hotel will be safely kept in the checkroom at the lobby for pick-up when you check out. The hotel has facilities that offer a variety of food and beverages, as well as room service.

Smoking

The property is completely non-smoking.

Parking
Complimentary self and valet parking are available.

Pets

Dogs are welcome!
● Maximum weight: 40 lbs/18 kg. Maximum one pet per room.
● Pet fee is US 100 per stay, plus taxes and service fee.
● Veterinary services are available 24 hours a day. (Additional charges will apply.)
● Food is not provided and should be supplied by owner.